Our Promise

We stand behind the quality of every product we make. All Bold Supplements formulas are lab-tested, manufactured in certified facilities, and held to strict quality standards.

Before returning any products, please contact our Customer Service/Orders Department within 15 days of purchase for preauthorization. You can reach us by email at orders@boldsupplements.shop. Products will not be approved for return after 30 days.

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Unopened Products

• Eligible for a full refund or exchange within 30 days of delivery

• Must be unused, unopened, and in original packaging

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Opened Products

Due to health and safety regulations:

• Opened supplements are not eligible for refunds

• If a product arrives defective, damaged, or incorrect, we will replace it or issue a refund.

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Damaged or Defective Orders

• If your order arrives damaged or defective, contact us within 7 days of delivery

• Please include photos and your order number

• We’ll issue a replacement or full refund, and cover return shipping if required

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Refund Processing

• Refunds are issued to the original payment method

• Processed within 5–7 business days after return approval

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Non-Returnable Items

• Opened or used supplements

• Sale or clearance items

• Gift cards

• Subscription orders already shipped

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How to Start a Return

Email us at orders@boldsupplements.shop with:

• Order number

• Reason for return

• Photos (if damaged or defective)